Refund policy
30-Day Return Policy
Bandz Auto accepts returns within 30 days of delivery. If you are not satisfied with your purchase, contact us at support@bandzauto.com within 30 days of receiving your order.
Return eligibility
To qualify for a return:
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The item must be returned in the same condition in which it was received.
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All pieces and components must be included.
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The item must not be damaged during installation or modified by the customer.
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A receipt or other proof of purchase is required.
Packaging may be opened to inspect, measure, or compare the part.
Starting a return
Email support@bandzauto.com with your order number and reason for the return. We will provide return instructions and the correct return mailing address.
Please do not send a return without contacting us first.
Return shipping
Customers are responsible for return shipping when an item is returned because of incorrect fitment, an accidental order, or a change of mind.
Bandz Auto will cover return shipping if the item arrived damaged, defective, or different from what was ordered. Please include clear photographs when reporting one of these issues.
Refunds
Eligible returns receive a full refund with no restocking fee. Once the returned item has been received and inspected, the refund will be issued to the original payment method. Your bank or card provider may require additional processing time before the refund appears.
If you have not received an approved refund, contact us at support@bandzauto.com.
Damaged, defective, or incorrect items
Inspect your order after delivery and contact us promptly if it is damaged, defective, or incorrect. We will review the issue and make it right.